Hi!
We have a user who's reported the following issue with refraction when trying to render glass material:
I have taken the 3dsmax file and the rendered images and placed them here:
Refraction.zip
Password: RmwXEBy8k
https://interikea.egnyte.com/dl/nu6cfbqWNR
Hopefully you can help us out with this issue.
Thank you!
We have a user who's reported the following issue with refraction when trying to render glass material:
Hi,
I have a problem with the refraction in the glass material, it doesn’t turn out white as the background.
The Affect background is off
Environment is white.
Even when a light source is behind the glass, it still becomes grey except for the reflection .
I have change the glass material and object, but is renders out grey.
I have tried to set the reflection/refraction environment to white.
Only thing I could do is take a sky in the reflection/refraction environment slot and change the multiplier value for the wright amount of refraction true the glass.
But this is not the normal way to handle the refraction.
I have a problem with the refraction in the glass material, it doesn’t turn out white as the background.
The Affect background is off
Environment is white.
Even when a light source is behind the glass, it still becomes grey except for the reflection .
I have change the glass material and object, but is renders out grey.
I have tried to set the reflection/refraction environment to white.
Only thing I could do is take a sky in the reflection/refraction environment slot and change the multiplier value for the wright amount of refraction true the glass.
But this is not the normal way to handle the refraction.
Refraction.zip
Password: RmwXEBy8k
https://interikea.egnyte.com/dl/nu6cfbqWNR
Hopefully you can help us out with this issue.
Thank you!
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