Announcement

Collapse
No announcement yet.

Crashes when using IPR and toggling isolate object

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Crashes when using IPR and toggling isolate object

    Hi all,

    Getting fairly frequent crashes when using IPR and exiting isolation mode. I use isolate a lot in my workflow.

    Screenshot of error attached. Can try to provide scene (NDA), but please can I have an email address to send it to?

    3DS Max 2017
    VRay Next update 2

    Thanks,

    Max

    Freelance 3D Generalist
    www.maxwood.co.uk

  • #2
    Hello,

    You can send it over to philip.shounev@chaosgroup.com

    Best regards,
    Philip

    Philip Shounev
    QA department
    Chaos

    philip.shounev@chaos.com

    Comment


    • #3
      Originally posted by Philip Shounev View Post
      Hello,

      You can send it over to philip.shounev@chaosgroup.com

      Best regards,
      Philip
      I've sent that over now, thanks Philip.
      Freelance 3D Generalist
      www.maxwood.co.uk

      Comment


      • #4
        Hi,

        I've had a look at the scene but still couldn't reproduce the above mentioned crash. Are there any specific steps which need to be executed, any specific object to be moved or it happens non-deterministically? Also, would it be possible to provide a vraylog and a .dmp file (both located in %temp% directory) ?

        Best,
        Philip
        Philip Shounev
        QA department
        Chaos

        philip.shounev@chaos.com

        Comment


        • #5
          Originally posted by Philip Shounev View Post
          Hi,

          I've had a look at the scene but still couldn't reproduce the above mentioned crash. Are there any specific steps which need to be executed, any specific object to be moved or it happens non-deterministically? Also, would it be possible to provide a vraylog and a .dmp file (both located in %temp% directory) ?

          Best,
          Philip
          Hey Philip,

          Thanks for taking a look. I can reproduce on my end by starting IPR mode, double clicking "CTRL_BARREL_COG" to select it and all the linked objects, entering isolation mode, and then exiting isolation mode.

          I will email over the files you requested

          Cheers,

          Max
          Freelance 3D Generalist
          www.maxwood.co.uk

          Comment


          • #6
            Hi again,

            Thank you for providing the requested files. I've forwarded the issue to our dev team and it has been logged in our bug tracker under VMAX-8885.

            Best,
            Philip
            Philip Shounev
            QA department
            Chaos

            philip.shounev@chaos.com

            Comment


            • #7
              Hello Philip, did this issue get resolved?
              I'm using next - update 2 and this still occurs
              thank you

              Comment


              • #8
                Might have to update Forest Pack. Sorry to bother you all

                Comment


                • #9
                  Hello,

                  As a workaround for isolating objects, I would recommend using debug shading IPR (isolate selected mode) functionality, which would provide more flexibility.

                  Best,
                  Philip
                  Philip Shounev
                  QA department
                  Chaos

                  philip.shounev@chaos.com

                  Comment

                  Working...
                  X