error: UNHANDLED EXCEPTION: Rendering frame

[leo.surrealismo]

hi,
Suddenly, Everytime I send a render thru backburner, I´m having this error:

error: UNHANDLED EXCEPTION: Rendering frame
Last marker is at D:\cgrepo\vray\vray\src\vrayrenderer.cpp, line 4208: Preparing global light manager

It happens at the end of the rendering. I´m using denoiser and glare.

I´m attaching vraylog.txt

[yavor.rubenov]

Hello,

First of all - when the error happens Max should create a crash dump called 3dsmax_minidump.dmp in your temp folder - could you attach it here or send it ?

Additionally could you try the same scene without denoiser and glare - from the log it seems the error happens while denoising but the test will show for sure.

Best regards,
Yavor

[leo.surrealismo]

I looked on the slave and did not find that file. Could you explain me where to find it?
I did the test without glare and denoiser and it rendered fine.

[yavor.rubenov]

It should be located in the temp folder - you can open it if you type %temp% in the address bar of Windows Explorer.

Looking at the log it seems the denoiser is trying to use hardware accelerated denoising with some nVidia graphics card - maybe there is some problem with it and it crashes. You could try to disable the "Hardware acceleration" option in the Advanced denoiser parameters and see if it works.

[leo.surrealismo]

I find that file on my local computer... but I cant find on the slave computer.
I´m going to test with hardware acceleration disabled.
thank you!