Vray 5 asset browser

[Joelaff]

Choose Open As... from the File menu.

Select TIFF from the popup menu as as the file format.

Locate the TX file and open it.

[VanWijnenVR]

Hi Joelaff,

Thanks for the quick reply. That is exactly what I'm doing. That;s why I don't understand why it doesn't work. It almost seems like Photoshop thinks I'm trying to open it as a .PICT file, when .TIFF is selected.

What version are you using? Might it be PS version related? I;ve just update to the latest version, but no luck there.

[Joelaff]

Well that is weird. I just did it here, and it worked fine.

PS 2020 Win 10.

If I choose TIFF fro the popup it works fine. If I choose PICT I get your error message as expected (since it's not a PICT).

Are you possibly trying to type a filename and it is changing the popup because it still has focus?

[VanWijnenVR]

This is a GIF of the steps I take. Might be doing something wrong but I think I'm just following what you've told me.

[Joelaff]

Yeah, you are doing it right, but Photoshop is not working right. Perhaps the popup menu has a bug in your version?

I see that PICT is 9 spaces away from TIFF (starting with 1 right below PICT). Perhaps try choosing whatever format is 9 spaces above or below PICT in case the popup return values are shift somehow.

Or see if you have the latest Photoshop updates.

[VanWijnenVR]

I've just updated it to Adobe Photoshop Version: 21.2.1 20200716.r.265 2020/07/16: 2b9692040b x64 and it's still the same. At this point I've tried all the options in the list and I always get an error message. Some are different, but the result it the same. At this point I know it's a bug of sorts so I'll contact Adobe to see what they can do.

For anyone that has the same issues; I did find somewhat of a workaround. It seems that Paint (of all programs) can open the .tx just fine. So for now I'll save them as .TIFF and paint and then open them in PS.

Thanks a lot for your time and effort!

[Joelaff]

You might try renaming the file with a .TIF and opening it in PS.

[VanWijnenVR]

Renaming it doesn't do the trick. I've been in contact with the Adobe helpdesk and after telling me they just don't support it, they mentioned I could try resetting my preferences. That actually worked, so now I can open them just fine. Thanks again!