vray 6 IPR issue

[jackieteh]

Hi,

My vray 6 appeared a black box like this when using IPR, may i know how to solve it?

[jackieteh]

Just do another test, and it happen when using Nvidia denoiser

[hermit.crab]

Any errors/warnings? Does it happen on a fresh scene? Are your drivers up to date?

[jackieteh]

Any errors/warnings? Does it happen on a fresh scene? Are your drivers up to date?

No warning sir...just to confirm that it happen on bucket render too, the black square change to white square ni TIFF format.

Graphic card driver is up to date

for your info, i have been working on the same file since last week, and have render no problem, the black square problem just appeared few day ago randomly

[jackieteh]

when I check the render element, the black square only appears on:

RGB Color
Alpha
VRay Denoiser

PS: the above element when checking on VFB, but the save out render element all have white square

[jackieteh]

UPdate: Hi, I have do a test today, if i turn off the Denoiser in VFB the black square disappeared, it appear again if I turn on the Denoiser in VFB

[jackieteh]

Update: just do a IPR test with Intel Open Image Denoise, everything is fine as usual, so it this mean Nvidia AI Denoiser got problem?

[hermit.crab]

Simplify the scene and attach (or send) it so we can take a look.

[jackieteh]

Simplify the scene and attach (or send) it so we can take a look.

Let me ask my manager permission

[jackieteh]

While I was waiting for my manager respond, I have do some test on the file and try to solve the black square issue, and I noticed that all the glass render in white color with no reflection and refraction if I turn the "affect channels" to " all channels"