task timeout

[jonnybefree]

hi again,

its the second time i post this here, but its still a big problem, and we haven't any solutions for this yet.
we are rendering a lot of big projects over network in stripes, we've set the timeout in backburner / max to 6000 min., but every time he cancelled the render after 600 min. because of timeout. he totally ignores the 6000 min.

any ideas?

best greetings
jonas

[Morbid Angel]

go to your manager machine and open backburner.xml in autodesk/backburner/network
in there find a line that says
<TimerCfg>
<AckTimeout>600</AckTimeout>
and change it to whatever time you would like. Some times this helps.

[jonnybefree]

I'll give a try, thanks for the tip!

[J_man]

hmmm, I also have this problem but the XML doc on both my manager and my slaves is set much higher than 600 minutes.

J.

[chris-x//]

had the problem once, damn how anger i was that day, stupid backburner, I set the timeout higher and it worked though, maybe 6000 is absurd for it, maybe try 2000, dunno... as it worked for me, good luck

[Dman3d]

Are those value in milliseconds?
At least I think the <TimeBetweenRetries>30000<TimeBetweenRetries> is
If you look at the settting the the manager set to 30 seconds then look at the XML it says 30000