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  • network rendering

    Hello.

    In the past, everything worked fine when I rendered a job via backburner on our render machines in the office. But since a few month there is a lot of trouble. Whenever I submit a render job via backburner, most of the clients refuse to render. The error message: "An unexpected exception has occured in the network renderer and it is terminating."

    After "re-submitting" the same job to the same client again (a few times), everything works fine and the client renders that scene. But he might refuse the very next scene again.
    This problem occures at almost every client at the office. Sometimes I can force them to render by re-submitting several times. Sometimes that trick does not help at all.

    I have double checked some parameters:
    - render path, texture path proxy path etc. is all routed through the network
    - time out values should be high enough (load: 20; unload: 10, render: 1200)
    - all clients are visible in windows explorer (-> network is working fine)
    - all backburner, VRay, 3ds max relevant ports are opened in our windows firewall.


    We use:
    - Windows Vista x64 (on all clients and manager)
    - 3ds max 2010 design
    - VRay 1.5 SP4a


    Any idea about that issue?

  • #2
    how much memory do the slaves have?
    Chris Jackson
    Shiftmedia
    www.shiftmedia.sydney

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    • #3
      Most of them have 4 GB. Some have 3 GB.
      But even on my workstation (manager) 4 GB is enough to render those scenes without any trouble.

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      • #4
        can the slaves see a VRay license?
        Chris Jackson
        Shiftmedia
        www.shiftmedia.sydney

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        • #5
          Yes, they can. They also receive the job. But before the render window appears, the "unhandled exception" terminates the rendering/loading process.

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          • #6
            actually, how many machines are you trying to render on?
            Chris Jackson
            Shiftmedia
            www.shiftmedia.sydney

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            • #7
              5 server + 1 manager
              -> 6 machines in total.

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              • #8
                I get this error on certain machines that don't have Max or Vray installed correctly but I don't think they ever render. Have you tried reinstalling Max & Vray on one of the machines causing you problems?

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                • #9
                  Try cranking up your Virtual Memory to 8-12G

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                  • #10
                    Originally posted by dcullipher View Post
                    Try cranking up your Virtual Memory to 8-12G
                    Good idea! I'll give that a try.

                    Thank you.

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                    • #11
                      I have iincreased the Virtual Memory to 8192 GB now.
                      But the problem still exists.

                      Any further ideas anyone?

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