Licensing problem

[gagui]

Hello.

I've just reinstalled windows 7 64, 3d max 2011, vray and vray rt on my two machines.
I've configured a home group in windows 7 for the net.

Workstation1 (192.168.1.100) has the dongle plugged acting as license server. In this machine everything work fine.
The license server in this machine point to localhost:30304

In workstation2 (192.168.1.104) I`ve configured the license to point to 192.168.1.100:30304. But this not seem to work. I obtain the kown "couldn't obtain a license" message in 3d max.

But more extrange is this message I obtain whe I try to render throug backburner.

What can I do?

[gagui]

Sorry, I've just realized that the problem was the dammed windows firewall.

Everything working fine now.

[vlado]

Ok, glad it works now

Best regards,
Vlado

[stevesideas]

Didnt want to start a new thread. Im having problems with my license too. It occasionally spits out a "couldn't obtain a license". I have turned off all my Windows 7 firewalls. This happens from time to time. (Also got DR problems with missing textures from the render slaves too). All works fine in windows XP 64.

[vlado]

Can you tell me what is the error code after the "could not obtain license" message?

Best regards,
Vlado

[stevesideas]

Error code 1000

[vlado]

Do you get a delay before this message comes out? I've been able to reproduce this a few times here, but I'm not sure it's the same problem.

You can also try restarting the license server and see if this helps.

Best regards,
Vlado

[stevesideas]

Yes, I think there is a delay.

I have the license server running as a service at the moment...so would I have to unregister it and then re-register and start it ?

[vlado]

No, just go to the Services applet in the Control Panel, find the V-Ray license service, right-click it, select Stop, and then Start.

Best regards,
Vlado

[stevesideas]

ok done that. As I said, the license error only comes up from time to time...probably once or twice every week. Shall I start another thread regarding my issues with DR and maps ?

[vlado]

They might be related; there could be something strange in Windows 7 regarding network connections. Other than Windows firewall, do you use any antivirus software?

Best regards,
Vlado

[stevesideas]

Yes, I use AVAST. Ive always used it with windows xp and had no problems. By the way, now Ive restarted the service and sent a new image to render, DR is now saying "192.168.0.xxx is not responding", and then, "render complete" even though my main workstation is still rendering. I have all 4 render slaves with the same message.

[stevesideas]

I just checked the VRAY log on one of the render slaves and it said error code -209 (could not obtain license).

[stevesideas]

The only way I can get DR working properly again is to restart my main workstation. Pain in the arse !

[vlado]

I just checked the VRAY log on one of the render slaves and it said error code -209 (could not obtain license).

Ok, odd; next time you get this error, can you open a web browser and type

http://licenseserver:30304/getlog

where licenseserver is the IP address or name of the machine where the license server is running, and send me the resulting log file to vlado@chaosgroup.com?

Best regards,
Vlado