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Yea, Spawner is broken again (sarcasm)

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  • #16
    No worries; let me know if you have other issues.

    Best regards,
    Vlado
    I only act like I know everything, Rogers.

    Comment


    • #17
      Hi Vlado, so will there be an official build update to overcome the sp3 issue or do we have to write to the support guys too?
      Thanks!
      Martin
      http://www.pixelbox.cz

      Comment


      • #18
        The patch for this issue is not released officially yet.
        Please contact us at support@chaosgroup.com if you need this patch urgently.
        Svetlozar Draganov | Senior Manager 3D Support | contact us
        Chaos & Enscape & Cylindo are now one!

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        • #19
          I have the same Problem! Tried now for 2 hours to fix it. Vray 31002
          Contacted support!
          Last edited by DKVISION; 30-12-2014, 09:32 AM.
          www.dk-vision.de

          Comment


          • #20
            Same issue here, have also emailed support. Spent ages upgrading everything ready for everyone to start again today! No way we can roll it all back again.

            Comment


            • #21
              Anyone had any responses on this?

              We just got told that "Your request has been transferred to our sales team" for some reason (?)

              Ive started to uninstall updates from the farm but its going to take hours, nightmare...

              Comment


              • #22
                Access to the Nightly Builds is given after authorization from Sales Department.
                Once Sales Team approves your request Support Department will give you access to the Nightlies and you will receive automatic email with additional information from our system.
                Svetlozar Draganov | Senior Manager 3D Support | contact us
                Chaos & Enscape & Cylindo are now one!

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                • #23
                  Ok thanks, how long does this normally take?

                  Comment


                  • #24
                    You should already have access to the Nightly Builds - please check your email for additional information.
                    Svetlozar Draganov | Senior Manager 3D Support | contact us
                    Chaos & Enscape & Cylindo are now one!

                    Comment


                    • #25
                      Nothing yet, dropped you a PM

                      Comment


                      • #26
                        Would you please check your email address again (the one shared via PM) and let us know whether you have received email from us or not?
                        Svetlozar Draganov | Senior Manager 3D Support | contact us
                        Chaos & Enscape & Cylindo are now one!

                        Comment


                        • #27
                          Just now I have yes. Thanks

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                          • #28
                            I updated to sp3 and the latest nightly and still no love with DR
                            James Burrell www.objektiv-j.com
                            Visit my Patreon patreon.com/JamesBurrell

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                            • #29
                              Originally posted by Pixelcon View Post
                              I updated to sp3 and the latest nightly and still no love with DR
                              Why, what happens?

                              Best regards,
                              Vlado
                              I only act like I know everything, Rogers.

                              Comment


                              • #30
                                I still get the slave not responding message in the vraylog window. Like you say it could be a multitude of issues tho not specifically relating to sp3...
                                James Burrell www.objektiv-j.com
                                Visit my Patreon patreon.com/JamesBurrell

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