When adding a vray camera label to the camera, the vfb window ctrl+mouse wheel cannot zoom the image

[123456_]

Without adding a vray camera label, using ctrl+mouse wheel can zoom in and out the image normally. Another issue is that shift+ctrl+left mouse button cannot zoom in the image when rendering is started. This feature can be used normally in 3dmax, is this a bug?

[viktor_angelov]

Hello 123456_

Please be aware that the zoom in Interactive can be done with Shift + Middle Mouse Spin.
You can Rotate with Shift + Left Mouse Button and Pan with Ctrl + Left Mouse Button.
Additionally, you can select Object, Material or Focus point with Shift + Right Mouse Button.
Please, find the video recording useful: http://ftp.chaosgroup.com/support/sc...5_13-31-14.mp4

[viktor_angelov]

Hello 123456_

I tested what you reported and was not able to reproduce it. Please, find the video useful: http://ftp.chaosgroup.com/support/sc...7_09-21-31.mp4

Is it possible you have changed any of your shortcuts?

Please, provide your Cinema version, a screenshot of your V-Ray > Help > About menu as well as your set up.

[123456_]

Hello 123456_

I tested what you reported and was not able to reproduce it. Please, find the video useful: http://ftp.chaosgroup.com/support/sc...7_09-21-31.mp4

Is it possible you have changed any of your shortcuts?

Please, provide your Cinema version, a screenshot of your V-Ray > Help > About menu as well as your set up.

I recorded a video to illustrate the first question

[viktor_angelov]

Тhank you for the video recording, 123456_

We have tested it on different machines and it works as expected. Please, provide your Cinema version as well as a screenshot of your V-Ray > Help > About menu.

[123456_]

Тhank you for the video recording, 123456_

We have tested it on different machines and it works as expected. Please, provide your Cinema version as well as a screenshot of your V-Ray > Help > About menu.

I recorded another video and it's really strange that as long as you add labels, you can't zoom in or out

[viktor_angelov]

Hello 123456_

Thank you very much for your time and efforts to provide the necessary information to replicate the issue on our side. It is classified as a bug (VC4D-1943) and escalated to the Development team for further inspection and resolution.

[123456_]

Hello 123456_

Thank you very much for your time and efforts to provide the necessary information to replicate the issue on our side. It is classified as a bug (VC4D-1943) and escalated to the Development team for further inspection and resolution.

I recorded a video of another issue, and you can see that when I pause rendering, I can use Shift+Ctrl+left mouse button to zoom in on the image. However, when I start rendering, I cannot use Shift+Ctrl+left mouse button to zoom in on the image

[viktor_angelov]

Hello 123456_

Thank you for your time and effort to gather the information needed. I managed to replicate it in Cinema as well as other software. Will be discussing it with the team.

[viktor_angelov]

Hello 123456_

Please be aware that the zoom in Interactive can be done with Shift + Middle Mouse Spin.
You can Rotate with Shift + Left Mouse Button and Pan with Ctrl + Left Mouse Button.
Additionally, you can select Object, Material or Focus point with Shift + Right Mouse Button.
Please, find the video recording useful: http://ftp.chaosgroup.com/support/sc...5_13-31-14.mp4