Cosmos doesnt work online in Houdini 20.0.506

[akinari_konno]

I installed V-ray for Houdini 20.0.506 and it works perfectlly fine,
but Chaos Cusmos doesnt load any assets.

it says its offline mode, and i have to change settings to go to see assets,
but theres no way to activate the Online.

Proxy Connection is set to default(Automatic proxy detection), and i put my account in it, doesnt work.
what should i do to see and download assets in Cosmos?
is there anything im missing?

[daniel.kapsazov]

Hello akinari_konno, In order to help us investigate this behavior, could you please provide the following details:

• V-Ray version being used (you can find it in V-Ray > About V-Ray
• The operating system you are using
• A screenshot of what you see when you open Chaos Cosmos

[akinari_konno]

hi daniel.kapsazov .

im using

V-Ray for Houdini hash:82c1b12 from 19 Feb 2024 10:51
V-Ray Core 6.20.05 [31923cf8] from 17 Feb 2024

Operating system is Windows 11 Pro 23H2

[akinari_konno]

hi daniel.kapsazov, thanks for the reply.


i checked the config.json and the offline was set to false.
i also tried set proxy connection to none and didnt work.
everytime i change the proxy setting, seems it try to load something, but ends up run in offline mode.


i tried open cosmos from start menu, and it didnt launced.
also tried open cbservice.exe in chaos cosmos folder and didnt launced.

is this something to do with cosmos itself installed?
(ive been using v-ray for maya2024 and v-ray 2018, so cosmos might have been installed before i installed v-ray for houdini)

[daniel.kapsazov]

Hi akinari_konno, We have provided a couple of troubleshooting steps in the new post you've opened in Chaos Cosmos :: General - Post, and the conversation can continue there from now on.