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Are you sure your new version is installed correctly?
What OS are you running?
Have you logged out and the logged in?
Are the any errors in the output window or console?
You are right Ivaylo: Seems that V-Ray can't get a license. Strange, the dongle is attached and had worked fine with 2.4 stable. Do we need to update the dongle?
If you are still running the 2.x build, then no you don't need a new license, just make sure that the license server is actually running. If you installed the 3.0 beta, then yes you will need a new license - email our support guys to vraymaya@chaosgroup.com for more info.
Thanks for the "near realtime" support, guys! After launching the license server manually, V-Ray is back again. Now, just need to find out why the license server is not running as a service after a reboot.
Please let us know what is your OS.
After reboot having the dongle plugged in , please check the status of the V-Ray license server service and let us know.
Thank you.
Best regards,
Tanya Metodieva
Technical Support Representative
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