Crash on Linux when rendering with Maya 2015 SP6

[Fredrik Averpil]

I just checked, and historically, we have installed Maya on Linux using e.g. the Autodesk_Maya_2015_EXT1_SP5_English_Linux.tgz installer. If Autodesk is using the same naming conventions today, we are looking for Autodesk_Maya_2015_EXT1_SP6_English_Linux.tgz

[Fredrik Averpil]

I just opened a tech case, which for some reason seems more appropriate than talking to the "business center"

Hello. My name is Alessandra. How may I assist you?
Me: hi, i'm looking for a download.
Me: I have downloaded the Maya 2015 Service Pack 6 and applied that to an existing Maya 2015 Extension 1 installation.
Alessandra: Hi Fredrik
Alessandra: yes
Me: So when I start Maya I can see I am using Maya 2015 Extension 1 + Service Pack 6.
Me: Since our render farm is Linux based, I am now looking for the same version (Ext1 + SP6) for Linux but I can't find it.
Alessandra: ok
Alessandra: can you provide me with a serial number?
Me: Certainly: [REMOVED]
Me: I can find Maya 2015 Service Pack 6 for Linux. But I actually need Maya 2015 Extension 1 + Service Pack 6.
Alessandra: thanks
Me: Previously, I have downloaded Extension 1 + SP 5 and that file was called Autodesk_Maya_2015_EXT1_SP5_English_Linux.tgz
Me: So I am guessing I am looking for a file called Autodesk_Maya_2015_EXT1_SP6_English_Linux.tgz
Alessandra: I will open a case for you and transfer it to our tech support
Me: Okay, thank you.
Alessandra: they will reach out to you by e-mail
Alessandra: asap
Me: Ok thank you for your help. Bye bye!

[Fredrik Averpil]

I just received a response, which perhaps is applicable to you as well.

Thank-you for contacting Autodesk Technical Support. I’m writing you in regards to this case created about locating Maya 2015 Ext1 SP6.

I just checked and its located within the Accounts Website under Product Enhancements.

Log into Accounts:

https://manage.autodesk.com/

Under 'Quick Links' click on 'Product Enhancements' - this should brings you to a new page
Maya 2015 Extension 1 + SP6 should be there in the list, click on that and Linux should be listed.

Please note that you need to be the Contract Manager on the account in order to see Product Enhancements.

[Fredrik Averpil]

By the way, I do not have anything called "Quick links", but under my Maya license there is a link called "Enhancements" which leads to the proper installation.

But we can assume that this problem will go away now that I will have the proper installation... so let's just close this issue for now. I'll report back with my findings.

[Fredrik Averpil]

Okay!
Maya2015_64-2015.0-733.x86_64.rpm downloaded and installed. Now our renders complete without issues.

So it was all on me. My bad. Sorry!
V-Ray works, as expected, with Maya 2015 Ext1 SP6.

[t.petrov]

Glad it is working finally working.