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Error Launching Vray on revit 2020 startup

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  • Error Launching Vray on revit 2020 startup

    Since the last update, I can no longer run the VRAY module when starting REVIT.

    Here is the error log
    Click image for larger version  Name:	v ray problem.JPG Views:	0 Size:	49.6 KB ID:	1117026

    Thanks

  • #2
    Hello Kevin,

    It looks like a .dll file is missing from your V-Ray installation.
    Can you try to uninstall V-Ray manually, then reinstall it.
    If the issue persists, we'll also need to know if you're using any specific Revit addins.

    Best,
    Ana
    Ana Lyubenova
    Product Manager
    V-Ray for Revit
    www.chaosgroup.com

    Comment


    • #3
      hello Anna,

      I verified, the dll is already in the folder of Vray location
      I have already uninstall V-Ray manually, ans reinstall it. the issue still persit.
      The only addin of revit,i have, is PyRevit.

      thanks


      Comment


      • #4
        Kevin,

        Can you send us your exact V-Ray for Revit version as well as your exact version of Windows. It would be best if you simply screenshot both "About" windows. In addition, the version of PyRevit too (just in case).

        Best,
        Ana
        Ana Lyubenova
        Product Manager
        V-Ray for Revit
        www.chaosgroup.com

        Comment


        • #5
          Click image for larger version

Name:	03.JPG
Views:	367
Size:	3.5 KB
ID:	1117295
          Click image for larger version

Name:	0.jpg
Views:	271
Size:	12.1 KB
ID:	1117296
          Click image for larger version

Name:	02.jpg
Views:	271
Size:	7.9 KB
ID:	1117297
          Click image for larger version

Name:	01.jpg
Views:	281
Size:	29.0 KB
ID:	1117298

          Thanks
          Kevin

          Comment


          • #6
            Hi,

            Please try the recommendation in this post: https://answers.microsoft.com/en-us/...d-ae0e197782e5

            It looks like the issue may be caused by corrupted system DLL. Please advise if this has solved the problem for you.

            Thanks,
            Tanya Dilkovska-Petrova
            V-Ray for Revit Team Lead

            Tanya Dilkovska-Petrova
            Team Lead
            V-Ray for Revit

            www.chaosgroup.com

            Comment


            • #7
              Hi,

              It works, the problem is solved.

              Thanks a lot !

              Comment

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