Revit freezes when syncing shared model due to installed Vray.

[veent_veent]

Hi. Revit freeze during syncing shared model. I found same issue on different forums, people said about Enscape. I decided uninstal Vray and everything became ok, syncing was sucsesfull without freesing, but when I installed Vray again, problem comes back.
Any assumptions to decide problem?

[tsvetomira.girginova]

Dear veent_veent, hello.

Does it look similar to the explained here?
Is it happening even in a newly created blank project?

Please define the currently installed V-Ray for Revit version and exact Revit version.

Best regards,
TS

[veent_veent]

Yes it look similar. In blank, simple project everything ok. V-ray 5.2.23 and Revit 2023.1

[tsvetomira.girginova]

Hi again,

Our observations are that the issue is more visible in 2023 than in previous versions.
Please keep this in mind if you are able to test it with other complex files in previous Revit versions.

Now this is logged in our system with REVIT-4329 number.
Appreciated will be to share with us the file to test it in our environment too.
I will now contact you via the e-mail you are registered here with.