the export in vantage doesn't work, I get this message,
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Problem exporting to Vantage Revit 2024 + Vray
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Hi vincenzo_ferrara,
Can you please reproduce the error and send me the most recent V-Ray for Revit log file from C:\Users\<your username>\AppData\Roaming\Chaos Group\V-Ray for Revit 2024\Logs
You can email it to me at ana.lyubenova@chaos.com
A screenshot of the same error but with "Mostra detagli" expanded will also be useful.
Does the error also pop up when you attempt to render with V-Ray or it's Vantage-specific?
- AnaAna Lyubenova
Product Manager
V-Ray for Revit
www.chaosgroup.com
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Dear vincenzo_ferrara, hello.
Could you please confirm, Is the shown happening only with this specific specific scene.
Is it possible to Enable successfully V-Ray in a blank new scene?
Are you using the right e-mail address for logging to http://localhost:30304/#/ ?
Asking this because with the following domain @enzoferrara.it (used for your forum profile) no license information is found.
Waiting for your answer.
Best regards,
TS
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Hi Vincenzo,
Please, in a freshly open project, reproduce the error, then navigate to C:\Users\<your username>\AppData\Roaming\Chaos Group\V-Ray for Revit 20xx\Logs and send us the most recently generated V-Ray for Revit .log file
Best,
AnaAna Lyubenova
Product Manager
V-Ray for Revit
www.chaosgroup.com
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P.S. Would be useful if you can also share the file with usAna Lyubenova
Product Manager
V-Ray for Revit
www.chaosgroup.com
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Hello again,
Feel free to send the logs and the scene via our contact form.
Please add this forum link in the description.
Thanks in advance.
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Hi vincenzo_ferrara,
As we already informed you once we received your scene, this is classified as a bug (REVIT-4440) and has been escalated to the Development team for further inspection and resolution. We will get back to you as soon as we have any updates.
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