Pack project doesn't work

[mgibeault]

When I go to V-Ray->Export->Pack Project, I get to enter a filename and a box that says "V-Ray is packing your scene..." for one second but no file is created.

[Grigio18]

When I go to V-Ray->Export->Pack Project, I get to enter a filename and a box that says "V-Ray is packing your scene..." for one second but no file is created.

I had the same issue, I sent the scene to Fernando if I remember corrctly.
It's related to the path of a texture for a material... the issue occurs if there is a texture with a too long path or with folders with the same name one inside the other, (example: /folder/folder/folder/texture.jpg)

Hope this will be fixed in the next release,

[Peter.Chaushev]

Hello,

I assume you are using the latest V-Ray 3.40.03 build?
Does Grigio's advice make a difference?
Could you please double-check whether your problem occurs only with a specific project? If this occurs with any project, please perform a clean reinstall and let me know if that solves it.

If it doesn't, please contact support@chaosgroup.com and request a remote viewing session so my colleagues can get to the bottom of the issue.

Kind regards,
Peter

[mgibeault]

Well, it might prove to be quite difficult to track this; the file has hundreds of references, all on network drives...
I tried with a simpler file and it does work.
Would it be possible to have some feedback about what went wrong?

[Peter.Chaushev]

It is hard to tell based on insufficient info. Since you mentioned network drives, could you please try to reproduce the issue on another machine and/or with another user account?
Additionally, if you are willing to have a remote viewing session with our support team or provide a scene which produces the issue (obviously without sending the assets) we should be able to figure it out. Please send an email at support@chaosgroup.com to let us know how you would like to proceed.

Kind regards,
Peter

[mgibeault]

I sent an email to support...