Announcement

Collapse
No announcement yet.

SketchUp Bugsplat - Related to VRay / Where is the VRay error log file?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • SketchUp Bugsplat - Related to VRay / Where is the VRay error log file?

    Hi, I have a SketchUp bug splat when rendering a large file with VRay.
    It says that this crash appears to be related to Vray Software.
    I would like to know what the exact cause is.

    I can't seem to find a log file for VRay for SketchUp, where would I find this pls?

    From SketchUp:
    ##### Crash Report #160011

    **Software:**
    Version of SketchUp Pro is 18.0.16975 64bit.
    Version of VRay is 3.60.03.
    Windows 10 Pro

    **Hardware:**
    Intel i7-8700@3.2GHz 12 threads
    NVIDIA GeForce GTX 1080 Ti
    32GB RAM

    Thanks,
    Marco



  • #2
    Hello,
    The log is located in %AppData%\Chaos Group\V-Ray for SketchUp\VRayForSketchUp.log
    For further assistance, please check my reply in your other thread https://forums.chaosgroup.com/forum/...etchup-doesn-t

    Kind regards,
    Peter
    Peter Chaushev
    V-Ray for SketchUp | V-Ray for Rhino | Product Owner
    www.chaos.com

    Comment


    • #3
      Thanks for your support.
      sorry for the late answer.

      I managed to solve the problem by replacing all high detail objects with proxies.

      Renders now work like a charm.
      Even interactive.
      Even GPU.

      No crashes.
      No further examination required.

      Thamks for all your suggestions.



      Comment

      Working...
      X