Vray installation errors

[summerson1990]

Hi! Each time when I run a new installation of Vray I get such an error saying "Installation errors summary: FAILED to remove C:\ProgramData\SketchUp\SketchUp 2020\SketchUp\Plugins". Yet looks like everything works fine. Does it matter? So why am I asking? Here is probably an issue on my desktop where this error occurs in comparison with my laptop where I haven't been able to get the same error during installation. That is to say that I suppose there is something can be may be connected with that because I almost never get freezing Vray on a laptop while I often get freezing on the desktop and сonsequently I have to restart SketchUp because of Vray stop responding. I can not reproduce it exactly showing when it happens and my desktop much more powerful than the laptop. It can be certainly said that freezing on my desktop appears when I am manipulating something with materials, lights, moving models during interactive rendering is going on and no matter how heavy the project is.

[konstantin_chaos]

You can try uninstalling manually.
Delete the 'vfs' files and folders from it and then re-install.

[summerson1990]

You can try uninstalling manually.
Delete the 'vfs' files and folders from it and then re-install.

done, I've deleted these files manually and reinstalled the setup. But now these errors have been shown. Is that fine?

[konstantin_chaos]

If V-Ray loads correctly in SketchUp you should be fine.

[summerson1990]

If V-Ray loads correctly in SketchUp you should be fine.

It loads correctly but today I got this message and can't render my scene at all. After building light cache the render stops. Unfortunately, I can't share the project here but can show you private via teamviewer connection session if possible.

[konstantin_chaos]

You can try updating your GPU driver.
I can see it's a GPU crash but I might not be able to debug it remotely.

Can you please share a stripped down version of the scene that causes the same crash?

Did this happen prior to the update 2.1 release?

[summerson1990]

You can try updating your GPU driver.
I can see it's a GPU crash but I might not be able to debug it remotely.

Can you please share a stripped down version of the scene that causes the same crash?

Did this happen prior to the update 2.1 release?

I did some other render scenes today and that was fine. I'm not sure if it's only with this 2.1 release. I'll try now to update my GPU drivers.

[summerson1990]

You can try updating your GPU driver.
I can see it's a GPU crash but I might not be able to debug it remotely.

Can you please share a stripped down version of the scene that causes the same crash?

Did this happen prior to the update 2.1 release?

Updating GPU drivers didn't helped even after Windows restart. But I just hided all the objects in the scene and show them again and moved the camera a little bit and now the rendering is working fine... Strange things

[Peter.Chaushev]

Glad to hear you've managed to overcome the problem! If you happen to keep a version of your scene that reproduces the crash, we're very interested in taking a look at it.

Regards,
Peter