Today's Cosmos Update issue

[dreamspace]

After updating to the latest version of Cosmos today, I'm getting an error when attempting to merge Cosmos 3D models. Then, the material list disappears from the asset editor. I have to quit Sketchup and then I have to start the Vray license again. When that doesn't work, I have to reboot the computer. Then everything works again... until I have to merge another Cosmos 3D model. I've done this now probably 30 times in 4 hours. I'm attaching the screen shots of the error.

[slavcho.brusev]

Hello,

Does this happen with a specific Cosmos asset or with a specific SketchUp project?
Can you please try to update Cosmos again if there is a new update available?

[dreamspace]

Hi/ I've tested it again and it appears that it's not happening any longer. It had occured with models labeled "new" on the day Cosmos was updated to a newer version. I'll keep you posted should it happen again.

A bigger major problem: When using the Sun-"Custom Orientation" Sketchup will stop responding to real-time updates of the sun's position and I'm forced to restart the application. If I manually change the Horizontal or Vertical Angle it's less likely to occur. Once I reopen SU, many times I have to then check that the Vray license is activated as more often than not, it becomes inactivated. I tried resetting the render settings but to no avail. This issue also happens when using Vision. Vision stops responding and I have to force quit SU.
Also, when Sketchup reopens after force quitting, I face getting an alert that there is no Sketchup license available. When I reboot the computer everything works again.

As always, thank you for your help.

[konstantin_chaos]

Hi dreamspace,

Hi/ I've tested it again and it appears that it's not happening any longer. It had occured with models labeled "new" on the day Cosmos was updated to a newer version. I'll keep you posted should it happen again.

The issue might have been a one time thing.
In case it's not and if it starts happening again please do let us know.

A bigger major problem: When using the Sun-"Custom Orientation" Sketchup will stop responding to real-time updates of the sun's position and I'm forced to restart the application. If I manually change the Horizontal or Vertical Angle it's less likely to occur.

I have noticed that too many updates are performed when the custom orientation slider is pushed.
Maybe that's what caused the hang in your case.
I'll log this in our bug-tracking system and we will investigate on our side.

Once I reopen SU, many times I have to then check that the Vray license is activated as more often than not, it becomes inactivated. I tried resetting the render settings but to no avail. This issue also happens when using Vision. Vision stops responding and I have to force quit SU.
Also, when Sketchup reopens after force quitting, I face getting an alert that there is no Sketchup license available. When I reboot the computer everything works again.

This is a very strange issue that I've never heard of before.
It seems that your license server service is not working properly.
I'd recommend reinstalling V-Ray together with the license server and see if that helps.
* Note that to make sure the license server is reinstalled you have to choose the Advanced route in the install wizard.

Regards,
Konstantin