Error: 14 unavailable: read econnreset

[chanti_clark]

I'm assuming this is related to the update - every time i try to use vray in sketchup I get the above message. I have uninstalled and reinstalled vray - I have restarted my computer, and nothing. please help I have work to do!

[natalia.gruzdova]

Hello everyone,

An issue, causing SketchUp crash upon scene activation with specific projects, is resolved in the latest build.

Please see the announcement post for more details and make sure to update!

[natalia.gruzdova]

Hello chanti_clark,
Welcome to Chaos Forum!

Please forward your inquiries to our Tech Support team by opening a ticket. Please use this contact form and select Technical Assistance Starting the Product under Request type.
This way our Tech Support team will be able to assist you.

[chanti_clark]

I Have done that already - no response yet

[natalia.gruzdova]

Thank you, once someone from the team is available they will get back to you as soon as possible.

[rosa_leal]

Thank you, once someone from the team is available they will get back to you as soon as possible.

Here, I still have the same error too.

[rossen.rangelov]

Hello rosa_leal, we have opened ticket number 243840 for you with email that you use here on forum. We have sent you instructions there, please get back to us in a ticket.

Thank you.

[ambiente_amigo]

I've been getting the exact same error too... can someone help me?

[natalia.gruzdova]

Hello ambiente_amigo, I have contacted you in a ticket. Please check your email.

[anaisabel_sanchezruiz]

Buenas tardes, tengo ese mismo error, que solución tenéis ??
Me urge mucho xque tengo que terminar unos trabajos y me tiene parada.
Gracias

[alejandra_villanuevaanaya]

Buenas noches, tengo el mismo problema y he intentado de todo. He probado cada solución que hay en yt y no funciona. Me sale ese ismo mensaje Error: 14 unavailable: read econnreset
Necesito resolver esto rápido por favor tengo trabajos que entregar

[natalia.gruzdova]

Hello everyone,

An issue, causing SketchUp crash upon scene activation with specific projects, is resolved in the latest build.

Please see the announcement post for more details and make sure to update!