Announcement

Collapse
No announcement yet.

Batch render gets stuck + Unable to Batch render .png + licence (-98) error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Batch render gets stuck + Unable to Batch render .png + licence (-98) error

    Currently I'm using Vray for sketchup 2.0 on sketchup 2015, on a windows 8.1 64bit machine.

    I have a few issues that I can't seem to fix:

    First: When I try to do a Batch render in a .png format, Vray blocks after just one scene. I have the same problem with high resolution renders in .jpg.
    The animation is turned off, the scene delay is 0 and scene transitions are disabled.
    Is there a maximum resolution for batch renders?
    This is really annoying since I use Vray for professional use and at the moment I've spent nights getting out of bed every half hour to start a new render. NOT a healthy way to work...

    Then, since I installed sketchup and Vray on my new pc, Vray gives a message "Could not obtain license (-9, mostely when I try to do Batch renders, and when I hit the render button for rendering the second scene. I have to close sketchup, unplug the dongle, plug it in again, open the file again and then render, for each image! Off course I do have a license.
    Other times when I boot sketchup it says there's no license available Vray doesn't boot at all. Even though the dongle is in de computer and Vray worked just fine 5 minutes beforehand!

    Any ideas anyone?

    Many thanks!

    Sincere greetings,
    Sigrid
    Attached Files

  • #2
    Does your dongle have 10 or 13 at the start of the SN on it? I have a feeling its an issue with the Wibu key and not V-Ray its self. I'd also suggest contacting support. support@chaosgroup.com
    Best,
    Ted Vitale
    V-Ray for SketchUp
    Product Manager | V-Ray SketchUp

    Chaos Group

    Comment


    • #3
      Hi, My dongle nr starts with 10...
      I installed sketchup and Vray on my windows 8.0 laptop and I have the same problem here... I'll contact support@chaosgroup.com and see what they can do.

      Many thanks!

      Sigrid

      Comment


      • #4
        Hi, in case anyone may experience the same problems I did... The solution was: download the software for the wibu key from the wibu website and plug in the dongle in a usb 2.0 port...

        Greetings,
        Sigrid

        Comment


        • #5
          Hi Sigrid,

          It sounds like there's an issue with the dongle. Can you email support@chaosgroup.com with the "Could not obtain license" error your receiving. I have a feeling that's the root of the batch render problem.
          Best,
          Ted Vitale
          V-Ray for SketchUp
          Product Manager | V-Ray SketchUp

          Chaos Group

          Comment

          Working...
          X