VRay load erros

[ntavian]

Anyone know what these "LOAD ERRORS" mean?
Sketchup/VRay worked fine yesterday, today when I would launch SU right at the end of the launch I would get a bug splat. So I uninstalled VRay and SU works fine, I than re-installed the latest VRay and when I launch SU I get this load error message,
any ideas?

[kenancakir]

What is your sketchup and vray versions? Vray 3,6 is not working with skp 2019 for example..

[georgi.georgiev]

Hi,

Could you please advise what is the full version number of V-Ray (Extensions > V-Ray > Help > About)? Are you using any other 3rd party plugins?

In the meantime, could you please uninstall V-Ray and check for any leftover files and folders? Please check the following directories:

C:\Program Files\Chaos Group\V-Ray
C:\Users\you\AppData\Roaming\Chaos Group
C:\ProgramData\SketchUp\SketchUp 2018\SketchUp\Plugins (vfs.rb and vfs folder)

If anything related to V-Ray for SketchUp is still present, please delete it and afterwards proceed with a clean installation.

[craig_williams]

Hi, I am receiving an error when starting Sketchup, Vray is not loading as it cannot find the file. There seems to be an issue with a trojan file causing an issue with loading Vray by deleting the file location folder. I have contacted Chaos about this and at the moment I cannot use Vray, I have removed the trojan file and removed the virus threat, re-installed Vray and the Trojan file is then re-installed after re-installing Vray, this is a Severe threat. I have attached the error and the threat message which informs me that it is affecting Vray only.

[georgi.georgiev]

Hi craig_williams

The issue has been reported in THIS forum thread.

Any updates will be posted there

[craig_williams]

thank you georgi.georgiev I really appreciate your help, hopefully this will be resolved soon.