Problems with the installation of New Vray - missing toolbars

[dkendig]

Re: Problems with the installation of New Vray - missing toolbars

no, this hasn't been resolved yet, we are still investigating the issue.

[JmanL88]

Re: Problems with the installation of New Vray - missing toolbars

hello, i had the same problem and found something, it may not be everyones case, i openede vfs.rb and it looks for the specific path "application data/ASGVIS", BUT i have a spanish installation of windows, so i dont have any of the system folder names in english, in my case the path would be "Datos de Programa/ASGVIS". Seeing this, i created the directory where vfs.rb pointed -- C:\Documents and Settings\All Users.WINDOWS/application data/ASGVIS -- and COPY the ASGvis folder in it, i tried moving it but vray gave an error message that crashed sketchup, so i managed to get it working but only if i have the ASGVIS folder in those two paths. Maybe some files are linked to the paths through the registry and others through the vfs.rb file.
hope this helped someone!

Sketchup 7, Win. XP SP3, Vray 1.48.66.

[dkendig]

Re: Problems with the installation of New Vray - missing toolbars

AH HAH! That sneaky little absolute path... grrrrrr. Copying files around is a messy way to do it. Instead, just modify vfs.rb so it is changed from this:

# This function should only be called on Windows - this path won't exist on Mac
def getWindowsASGVISFolder()
  # On Vista we use ProgramData
  return "#{ENV['ProgramData']}/ASGVIS" if ENV["ProgramData"] != nil

  return "#{ENV['ALLUSERSPROFILE']}/Application Data/ASGVIS"
end

To this:

# This function should only be called on Windows - this path won't exist on Mac
def getWindowsASGVISFolder()
  # On Vista we use ProgramData
  return "#{ENV['ProgramData']}/ASGVIS" if ENV["ProgramData"] != nil

  return "#{ENV['ALLUSERSPROFILE']}/Datos de Programa/ASGVIS"
end

[dkendig]

Re: Problems with the installation of New Vray - missing toolbars

I have stickied this topic so it won't get lost in the forum.

[murilo_arq]

Re: Problems with the installation of New Vray - missing toolbars

hey guys, i sent a complaint and got a message telling me to download the new release, vfsu 1.48.67
but it got the same issue, missing toolbars
i´m using sketchup 7.1.4871 and windows xp v.2002 sp3
this info on the upper posts work for this new release too?

[dkendig]

Re: Problems with the installation of New Vray - missing toolbars

Yes, it appears that we haven't been able to resolve this bug yet in 1.48.67. We're still trying to collect more information about this issue. I believe the main issue is due to where things are located on your computer's hard drive. In particular, folders being named differently in different languages (windows xp only), and SketchUp being installed to a different than expected folder (in OS X, it should be located at "/Applications/Google Sketchup 7/SketchUp.app"). We haven't been able to get any confirmation of any fixes yet in our initial tests.

If you experience an issue in Windows XP, and you know that your operating system isn't in english, we are suggesting that you try modifying vfs.rb where it says:

return "#{ENV['ALLUSERSPROFILE']}/Application Data/ASGVIS"

Change "Application Data" to whatever your system's Application Data folder is called in your language. For example, here's what I would do if my XP installation was German:

return "#{ENV['ALLUSERSPROFILE']}/Anwendungsdaten/ASGVIS"

Spanish:

return "#{ENV['ALLUSERSPROFILE']}/Datos de programa/ASGVIS"

Please note, this is a bug, and all I'm doing is suggesting a possible workaround until we can verify the source of the issue, and are able to put out a patch to fix the error. I am very interesting in hearing if this solves anyone's issues.

[murilo_arq]

Re: Problems with the installation of New Vray - missing toolbars

IT didn´t work out... i typed this
return "#{ENV['ALLUSERSPROFILE']}/Dados de aplicativos/ASGVIS"
and got this message 'vray for sketchup was not able to load, because it could not locate all the dependent files' pressed ok.. and skp crashed =/

[LainerVray]

Re: Problems with the installation of New Vray - missing toolbars

We do have the same problem with Sketchup Pro 6 on WinXP Pro German. When changing the vfs.rb to

return "#{ENV['ALLUSERSPROFILE']}/Anwendungsdaten/ASGVIS"

Sketchup will crach.

Please notify when there is a solution

Dear J. Steiner

[LorenzoS]

Re: Problems with the installation of New Vray - missing toolbars

Yep,

I have the same problem
windows XP_italian

have changed the vfs.rb

return "#{ENV['ALLUSERSPROFILE']}/Application Data/ASGVIS"
into
return "#{ENV['ALLUSERSPROFILE']}/Dati applicazioni/ASGVIS"

but
now I got this error when SketchUp is loading

Errore di caricamento del file vfs.rb
C:/Programmi/Google/Google SketchUp 7/Plugins/vfs.rb:55: syntax error
end# if( not file_loaded?("vfs.rb") )

p.s.
I don't know if it can help:

The hard disk is divided in two partitions


!Thanks for the help

[LorenzoS]

Re: Problems with the installation of New Vray - missing toolbars

p.p.s.
I would like just to update my situation:

I installed back Vray 01.05.30
my toolbars are back!
it works!
but
on the Windows>Preference>Extensions
there is no Vray

(?)

[inakim]

Re: Problems with the installation of New Vray - missing toolbars

I find the solution for all...

1º Create a new folder called Application Data in:
C:\Documents and Settings\All Users\
2º Copy the AGvis Folder from:
C:\Documents and Settings\All Users\Datos de programa\
C:\Documents and Settings\All Users\Dati applicazioni\
.
.
.
C:\Documents and Settings\All Users\Anwendungsdaten\
3º Paste the AGvis folder in:
C:\Documents and Settings\All Users\Application Data\
4º Activate license.
5º Load Sketchup
6º Fun the new vray ;D ;D ;D ;D

[LorenzoS]

Re: Problems with the installation of New Vray - missing toolbars

YES!

It works!

Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !

[aktan]

Re: Problems with the installation of New Vray - missing toolbars

Hi,
I am pretty new.
I am using "Windows Vista" and I do not have "documents and settings" folder in C:. I guess the path is different, but I could not solve that "missing toolbars" problem.

"ASGVIS" folder is in C: Programdata\

[aktan]

Re: Problems with the installation of New Vray - missing toolbars

I think I should add these details:
I have installed the trial version of V-Ray for Sketchup.
I am using Sketchup 7 pro demo.
when I run sketchup an error message appears:
"you do not have a valid license file for V-Ray for SU. please close SU and run the License Config. Wizard."

V-ray option apears in plugin menu. but nothing works when I click on it. at the bottom it pretends working but no reslut.

[aktan]

Really sorry for occupying forum

I did not know that a similar question was asked before. sorry for that.