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  • error:[MemoryManagerGpu::releaseUnmappedMemoryFromInstance]700:Could not release device buffer

    Error as above, and render stops.

    its an old (gpu) scene which rendered just fine on gpu before, in max 2018, and vray next..

    ive reopened it to do an update, in max 2021/vray 5

    it opened, and rendered ok, but missing some textures as i didnt have multitexture installed on 2021 (i used it for all the brick materials in original scene).

    i downloaded multitexture and installed it for 2021..

    now i get this error and it wont render.

    whats up there?






  • #2
    Is it possible to send over the scene in question via our contact form so we can test? Make sure to mention this thread in the email, thanks!
    Nikoleta Garkova | chaos.com

    Comment


    • #3
      hi, i could not log on to the contact form (timeout error) so i sent a stripped scene via email to support@chaosgroup.com

      as an update ive found that switching from bucket sampler to progressive fixes the problem (kind of, my machine shut itself down during the render, but i suspect thats my crusty old titan X gpus rather than this issue itself)

      Comment


      • #4
        I have the same issue with my GPU rendering. After reinstalling drivers few times to 461.72 on RTX 2080 Ti was stable for a while, but now render crashes after 3-4 frames of animation.

        In other exterior scenes feels that there is the same problem after a few tryes of rendering.

        Guys, what is happening? This month I have so many issues with VRay...

        BTW. Max 2021, Vray 5, newest update..

        Comment


        • #5
          Hey IDO_3D,

          We'd really need to reproduce the issue to be able to troubleshoot, so best would be to forward a scene.
          Nikoleta Garkova | chaos.com

          Comment


          • #6
            I'm getting the exact same error with a brand new GPU RTX A4000.

            Started randomly today, have tried new drivers and upgrading to latest version, also banging my head against the wall as I have a deadline tomorrow, please help!!!

            Comment


            • #7
              trainofthought Try this build here,

              https://nightlies.chaosgroup.com/#/v...e_5.1/20210727

              This error was fixed a while back and I haven't been seeing it
              Muhammed Hamed
              V-Ray GPU product specialist


              chaos.com

              Comment


              • #8
                Thanks for the help. This error went away for a while, but now seems to be back - especially when using Vray GPU RTX on the pair of Ampere cards I have. Have tried the latest build and recommended drivers, but this issue persist and seems to be something to do with Optix building kernels for the device. I do wish Vray GPU was more stable, particularly with multiple GPUs of varying configurations.

                --

                i7 7700K, 64 GB, RTX A4000, RTX 3080Ti, Windows 10, Maya 2020.4

                Comment


                • #9
                  Hello I am getting this error "[MemoryManagerGpu::releaseUnmappedMemoryFromInstanc e] 700: Could not release device buffer​"

                  I am running the drivers recommended on the Vray GPU page and an RTX 4090, usually after a few frames of an animation as someone else stated above it throws this error and stops. Running on CUDA.


                  EDIT: Upgraded to latest studio drivers and is way more stable (also realised I was on the game-ready driver version of the recommended, not sure if that makes a difference)
                  Last edited by rita_sobral; 18-09-2024, 06:52 AM.

                  Comment


                  • #10
                    Hello. We are getting this error with V-Ray 7 in a production scene. We are not using the recommended driver, because recently there was an announcement by Nvidia of potential risk of hacking due to security holes in the older drivers.

                    CVE‑2024‑0126
                    Severity: High
                    Description: NVIDIA GPU Display Driver for Windows and Linux contains a vulnerability which could allow a privileged attacker to escalate permissions. A successful exploit of this vulnerability might lead to code execution, denial of service, escalation of privileges, information disclosure, and data tampering.
                    Is there something we can do to avoid this apart from installing the recommended driver? We switched to the RTX engine and so far there are no "700" errors.

                    Click image for larger version  Name:	vray7-gpu-error700.jpg Views:	18 Size:	530.4 KB ID:	1220981
                    Last edited by Alex_M; Yesterday, 08:01 AM.
                    Aleksandar Mitov
                    www.renarvisuals.com
                    office@renarvisuals.com

                    3ds Max 2023.2.2 + Vray 7
                    AMD Ryzen 9 9950X 16-core
                    96GB DDR5
                    GeForce RTX 3090 24GB + GPU Driver 565.90

                    Comment


                    • #11
                      Originally posted by Alex_M View Post
                      Hello. We are getting this error with V-Ray 7 in a production scene. We are not using the recommended driver, because recently there was an announcement by Nvidia of potential risk of hacking due to security holes in the older drivers.



                      Is there something we can do to avoid this apart from installing the recommended driver? We switched to the RTX engine and so far there are no "700" errors.

                      Click image for larger version Name:	vray7-gpu-error700.jpg Views:	18 Size:	530.4 KB ID:	1220981
                      We are taking a look at this now
                      We are also in the process of updating the recommended drivers, hopefully by the end of the week if everything goes well

                      Best,
                      Muhammed
                      Muhammed Hamed
                      V-Ray GPU product specialist


                      chaos.com

                      Comment


                      • #12
                        Thanks, Muhammed_Hamed !
                        Aleksandar Mitov
                        www.renarvisuals.com
                        office@renarvisuals.com

                        3ds Max 2023.2.2 + Vray 7
                        AMD Ryzen 9 9950X 16-core
                        96GB DDR5
                        GeForce RTX 3090 24GB + GPU Driver 565.90

                        Comment

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