3d max crash

Corona Corona for 3ds Max Help Required
1

Hi all
We purchased a new Pc:

AMD Ryzen Threadripper 3970X
Asus Prime TRX40-Pro
ASUS Rtx 2070 Super Dual Evo 8GB
M.2- Gigabyte AORUS NVMe Gen4 M.2 1TB
Ram 64Gb ddr4
Win 10
3dmax 2020 update 3
Corona 5 hotfix 2 (and corona 4,1 hot fix 1)

The problem is that the 3dmax is crash immediately after the Render starts…even if the scene is a cube and light.
Any solution for this trouble?

2

Does it crash with non-Corona renderers? Also, with a crash, always good to send us the minidump. See https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues-3ds-max

3

Does it crash if you run some other stress test? Aida64, Ryzen Master, other: 16 Best Tools to Stress Test Your PC (CPU, RAM, GPU, System) | Gear Primer
Do you have your BIOS fully updated?
Newest chipset driver?
Are you running at default/safe BIOS settings?

4

thanks all…its (Bios update) problem. we fixed it.

5

Hi Norman, is your build working well? I would liked to make same build

6

Hi Elias
sorry for very late reply, i’m now use -AMD Ryzen Threadripper 3990X 64-Core- and its good but you need strong watercooling
Best regard
Norman