I’m sorry to hear about that @Phattharika , and thanks for the report.
In the first instance, can you let me know whether or not this issue still persists for you? If it does, then is there any chance you adjusted/changed your router for example, or internet provider? Anything you could think of in connection to your network?
Or, any chance you may have started to use a proxy server?
Another possibility if you are not using a proxy server is that your firewall is blocking Enscape from connecting to our licensing server.
Therefore, please make sure that you have the following URL exceptions and associated port numbers marked as exceptions in your Firewall settings:
The port for these URL’s should be set to ’443’.
Hello , Demian
I can fix the internet is done.
but I try to reactivate is not suggest.
First I remove and reactivate
My computer is the same machine and fixed seat one desktop computer.
Help me, please !!
Your Educational License is here
twEgAQIAAAAjXKyFFi7YAQCAvJE0bNoBAQBXAExpY2Vuc2VkVG89UGhhdHRoYXJpa2EgV2Fua2F3aXNhbnQjRW1haWw9cGhhdHRoYXJpa2Ffd2FuNjFAdGJzLnR1LmFjLnRoI0NvbXBhbnk9U3R1ZGVudBvYneaHCGqLRrmNx1pDqQbQvfAXfwlQZcFCcPCThOhJslLnx8LnXuwoTFfZkNxhntAX8yXnPjXG7D9/tVD/zAPB9hH6P+bx1CuVcR0q0V7oIFBCOYO5QlhZjH7Kkk3Pbs6HHt4GVYlALvRSdlr1Dc5NzwRLUr3dNSbvwDVr5YF0
Hi @Phattharika , please try to now activate your license again and it should work! 
