Hi there. I was trying to use this door from the Chaos Cosmos Asset Library (Door 243 030). Once downloaded, it doesn’t show its material.
It’s just this model. Others have no problem.
Thanks.
Just tried it today and I still get the same result (no material) applied on the asset.
Still no reply?
Hi @chrispph , and thanks a lot for your report.
Just so you’re fully aware, whenever you may experience any problems with Enscape whatsoever and also require support as soon as possible, please kindly make use of our official support channels by utilizing either the Help Center or the Support button itself: How do I contact Support? - News & FAQ - Enscape Community Forum
As I haven’t been quite able to reproduce this specific behavior, could you please forward this to the said relevant support team so we can review it in detail from there?
Thanks a lot once more in advance for your cooperation. You’ll be hearing back from us very soon after we’ve received the case.