Chaos cosmos browser failed to load. i lost my cpkg.db files

V-Ray for Rhino V-Ray for Rhino :: Issues
1

hello, when i open chaos cosmos, i got failed to load like this:

1
1488×930 45.8 KB

so i searched for a solution:

  1. stop chaos cosmos browser in start menu.
  2. delete AppData\Local\Chaos\Cosmos\DB all files
  3. start chaos cosmos browser in start menu.

but a new problem has emerged:

no new cpkg.db files appear in my files

I reinstalled it, but it’s still the same.now i lost my cpkg.db files, i cant use chaos cosmos in rhino anyway. please help me fix it or send the correct CPKG.DB to me thanks

my email: 277094984@qq.com

thanks

2

Hello, @Chen_Jiannan ,

Could you please try if performing a clean uninstall of Chaos Cosmos and then installing the latest version of Cosmos fixes the issue? You can see the exact steps in Solution 3.

If the issue persists, I would like to ask you to submit a support request so that our technical support colleagues can assist you further.

Kind regards,
Iva

3

Thank you very much. I fixed it using this solution 3. because the residual files were not completely deleted. whatever thank you for your help.