Chaos unified login is not running

[TeoRossi93]

Hey guys,

in the last days I’ve been experiencing a nasty issue with this pop up window (attached) almost every time I open c4d. Despite the fact that I login via browser nothing changes. To fix this I run the app “stop chaos unified login” and then the “start chaos unified login” that usually fixes the problem, but not always.
It is very frustrating, how can I fix this thing permanently?
Thanks

[maru]

Please try following this: https://support.chaos.com/hc/en-us/articles/36798754083217
And if you can’t get it working, please contact support at https://support.chaos.com/hc/en-us/requests/new

[TeoRossi93]

@maru

Please try following this: https://support.chaos.com/hc/en-us/articles/36798754083217
And if you can’t get it working, please contact support at https://support.chaos.com/hc/en-us/requests/new

Hey Maru, I’ve tried both step 1 and 2 of that guide in the past days but the error keeps popping out after some time.
I’ll contact the support

[federico_storai]

Hi, I have the same problem. How did you solve it?