My render uploaded fine and was rendering for a while (using over 6 credits) but when I hit pause, it took longer than usual and when it had completed the image switched to just a black image. When I download the zipped file everything in there is just black. When I resumed the render it seemed to work again (the rendered image returned in the preview) but then after a while as it was rendering it flipped back to just the placeholder cloud logo, as if the render couldn’t load. Then I paused it again and it switched back to a black image again.
I’m using the latest version of Vray with Sketchup. I had used cloud rendering with this same model previously for a different view and it worked fine. Again, the scene uploads properly and I can see the render being developed in the preview, it’s only when I pause the render that it reverts to a black image.
Edit: When I stopped the render, it managed to retain the rendered image which I was able to download. However, despite having sat rendering for well over an hour and eating up over 7 credits, the image is so noisy as to be unusable, as if it had only rendered for a couple of minutes.