Cosmos Browser download issue

Hello,

I’m having issues downloading certain assets from the Cosmos Library. They hang at 98% and the download never gets finished.

I updated my computer with a brand-new C: drive (SSD) and Windows 11 64bits. Not sure if it has something to do with the OS since it was working fine one Windows 10 64bits.

Thanks!

-Fausto.

Mind if you attach the cb.log file (located here: C:\Program Files\Common Files\Chaos\Cosmos) after attempting to download?

Sure thing!

I just tried uploading the log, but I got this msg:


Can I email to you?

Thanks!

-Fausto.

Here is the link for the log file, I tried attaching the log file here again, but no success:

https://www.dropbox.com/scl/fo/hjxnzc9a2f7x6cd6egt06/AM3u-ig_SkPnx_u8TA6wgmk?rlkey=8nvdd2swwb284boii7ar92miq &dl=0

Thanks!

-Fausto.

Could you try downloading again? Our devs implemented a fix that may have resolved the issue.

Sure thing, thanks so much for looking into it!

I will keep you posted.

Quick question, is there a way to install the Cosmos Library only? Or do I have to re-install V-Ray?

Thanks!

-Fausto.

The old V-Ray Material Library is now integrated in Cosmos, so no need to download it. Otherwise, in older versions of V-Ray, there’s the mtllib.exe (C:\ProgramData\Autodesk\ApplicationPlugins\VRay3d sMax20XX\bin\) with which you can re-download it.

Or am I misunderstanding the question?

You understood perfectly, thanks so much!

I also tested re-downloading the assets that were not working before, no more issues! Thank you so much for the help!

Best,

-Fausto.