Cosmos browser not opening

Hi, I think since the last update, my cosmos browser is not opening. I tried deleting the DB folder and even reinstalled Corona, but when I click on the button in Max, it doesn’t show. Please let me know if there’s anything else I can do. TY!

I was able to use localhost:30305/ to gain access to the assets but the button in max opens a minimized window, then closes. I tried arrow key+up, left, right to see if the browser was off screen but that did not work

Please try the solution listed in this article: https://support.chaos.com/hc/en-us/articles/36956275654161-Chaos-Cosmos-not-opening-after-clicking-Cosmos-icon-in-Corona-toolbar-3ds-Max

Let me know if the problem remain same.

Hi Avi,
Thank you for helping. Unfortunately, I went through every step and am still not able to load the browser in max using the icon. I’ve attached a video recording and you if look closely near the center of the screen after I press the icon, you can see the browser open, then close. I have a alien laptop and it use to work fine until last week, when I think the computer made a lot of updates. Let me know if you can help. For now, I’ll use the browser in an internet browser. Also, I do get an error message in that browser.
Anyway, thank you so much!
ian


Have you tried carefully following steps 5 and 6 from the linked article? If yes, and you are still getting this issue, please contact us at https://support.chaos.com/hc/en-us/requests/new - we can provide further help including a remote session.

Goto Windows>Start> Start cosmos browser.

If it still does not solve. Please use the link above to start a ticket