Crashing

I’m running Max 2009 SP1, Vray 1.5SP5 & Vray RT the latest version, Max is crashing a whole lot and it was very stable before I upgraded to the latest SP. Is anyone else noticing more crashes?

Does it crash in a particular situation, or just in general? If you install the previous builds, does this fix the issue?

Best regards,
Vlado

I think it has something to do with navigating in the scene, when I go to orbit around the model it happens but not all of the time. While using VrayRT it seems to do it when I move the camera while RT is running. I’ve tried merging the scene file into a new scene but it hasn’t made any difference, it’s strange because it seems to happen randomly.

Didn’t you have the same V-Ray RT version before? (The official one on the site is still V-Ray RT 1.5 SP1a.)

Best regards,
Vlado

Previous to this upgrade I was using SP3a and I did use RT in a limited fashion but I never had crashing problems.

Ok then; if you wish you can email me to vlado_nk@yahoo.com and I’ll get you links to V-Ray RT SP2; hopefully it will solve this issue.

Best regards,
Vlado

Ok I’ve sent the e-mail,and I’m sure now that it’s happening when I try to pan, zoom, or rotate.

Me too. See here

LINK

Please see the advice about the crash dumps in my reply to that post - it will be very helpful if you can get me several of these.

Best regards,
Vlado

I did install the updated version of RT, I’ve had one unexplained crash today and it was most certanley the result of me trying to zoom into a viewport so I don’t know if we’re having the same problem.

Was it a camera viewport with a VRayPhysicalCamera? Were there any VRayLights in the viewport? Does it go away if you switch to OpenGL?

Best regards,
Vlado

It was a right viewport that I was zooming into, I selected zoom and drew a box around the object when Max locked up and crashed. The only light was a Vray sun and there were several physical cameras in the scene, I haven’t tried OpenGL yet.

Ok that helps a bit, thanks for the info! If you can try OpenGL and let me know how that goes, it would be great. But at least I know now where to look.

Best regards,
Vlado

Sorry I have one more question: was the V-Ray VFB open at the time of crash (when you dragged in the viewport)?

Best regards,
Vlado

No and it happens whether RT is active or not.

Yes, at this point I don’t think it is related to V-Ray RT at all; more likely something with the viewports… that’s why I was curious if OpenGL was ok.

Best regards,
Vlado

Ok I will test it today.