Custom Assets appear on Revit, but not enscape

Enscape Host Applications Enscape for Revit
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1

Hello,

I currently attached a custom library from one of my coworkers to my enscape/computer. Models appear fine on Revit, I’m able to edit them and I see them in my library. Only issue I’m having is that I can’t see these models on Enscape. (Only about 5 random ones out of 60)

Methods I’ve tried to fix it

  1. Generating all assets

  2. Placing custom assets in different parts of the model

  3. Changing edits to the asset.

  4. Restarting the computer

  5. Opening and closing the model

  6. Hiding and unhiding objects

How can I fix this issue?

2

Jumping on this thread with the same (or similar) issue. Families native to Enscape are not visible in the Enscape environment, but are visible in the Revit model. I am using Enscape build 3.0.2.44009. My coworker was able to successfully open Revit and see everything in Enscape and is using the previous version of Enscape.

Enscape Not Showing Native Families.jpg
Enscape Not Showing Native Families.jpg684×776 74.1 KB

3

RESOLVED

-Make sure your Enscape is up to date to the latest version.

-Go into the model and place items (or just leave the ones already located in the model. I reapplied them just in case.)

-Once all Items are generated on the asset editor, close escape and the model, then reopen again.

  • All models should reappear once you open enscape.
4

Hi @Maria33

Glad to hear you already resolved the issue.

@ronrandell

Welcome to our forum!

Could you try if following Maria’s steps resolve the issue for you as well?