enscape materials disappear

Enscape Host Applications Enscape for Rhino
1

hello
in my project enscape materials disappear in the rhino materials but it is shown in enscape material editor
i will send log file , could you please help

2

@ayman_ismail , I’m sorry to hear about this issue. Have you received help already through the log-files report? (Via e-mail)

If not, let me know and kindly send me your e-mail which you’ve also put into the Feedback report form via a DM. Thanks in advance!

3

thanks Demian i love how active you are … yeah i got reply from your side to update the graphic card , and i did , the issue they disappear from rhino material list but they still in the enscape material editor and also in the render it is working … so i cant assign the enscape material to any new object i have to match it , and if i make new material i can find it in rhino material list but the old materials is not . even tried to copy the model to new rhino file, again same issue , sorry for my bad English i wish you understand :slight_smile: i can send you the file if you want without the model or with some models and you will understand very well my point :slight_smile: i will dm you my mail …thanks <3 <3

4

I appreciate your friendly reply @ayman_ismail , thanks a lot. It would actually be great to receive the file with some models if possible. For that, I have sent you a dedicated upload link through which you can upload the files confidentially and safely so that we can check it out further. Thank you again in advance!