‘Enscape your license is applied, but could not be activated, because you've exceeded the number of seats for your license"

Have tried to delete my student license, but still getting the same error. I also emailed Enscape support and haven’t received an answer. But I’m assuming this has to be reset by Enscape?

@jduran14 , you should receive a response from the support team directly in as little as 1-3 days. Has your license been revoked already or do you still need a reset? If you need a reset, please kindly send me your license key via a DM. Thanks!