Excessively slow downloads

Cloud Cloud Rendering Issues
1

Hello,

I have been struggling mightily with the download speeds on Chaos Cloud. Many times the download will hang and I have to cancel and start the download again. Is there a reason for this? Is anyone aware of this?

Yes, I am using the client. Any help would be appreciated.

Chris

2

Dear @na_na14 , hello.

Welcome to Chaos Forums!

Are you downloading an animation or a still image?
Please be aware that we provide also alternative ways for download, see here (Command Line, Output File Browser, Save to Google Drive, OneDrive or Dropbox…).

Best,
TS