Help: Denoise not rendering on farm

I can render denoise locally but for some reason it wont render on the farm.

Ive tried turning off hardware acceleration, tried replacing rgb with denoised, I cant seem to get it to work.

Anyone who experience this know of a any solutions?

Does it render black ?
Do you have V-Ray log ?

Best,
Blago.

If I render it out as a seperate pass, yes its black.

If I overwrite rgb pass it doesnt seem to do anything.

It did generate a log, its rather long. I can post if that helps or is there something I should look for?

Is the noise level render element completely black as well ?
In the log it should say what devices it used for denoising. It could helpful as a starting point to figure that out.

Best,
Blago.

If I render it as a separate pass, the output file is black.
If I render the Denoise to overwrite the RGB pass, it seemingly does nothing.

im not sure I can share the log. In the meantime is there anything I should look for in it?
Thanks

If this happens with old scenes only it might be the case that you clicked “no” when V-Ray asked if you want them converted to new settings of 3.4/3.5.
You can fix that by setting current render to Adv and running the following Max script

renderers.current.twoLevel_adaptiveMethod=1
After that you should be able to render and denoise the scene fine.

If it happens with all kind of scenes and/or this max script does not help, it would be best to contact support@chaosgroup.com

Best,
Blago.