How do you do it, Chaosgroup?

I’ve been doing a lot of reading lately on the forums and I have to hand it to you guys at Chaosgroup, I give you credit for keeping a cool demeanor. Posters being wrong or confused is one thing and to be expected, but some of them are simply belligerent.

I’ve never come across the level of support that I/we get here with any other software before and I salute your efforts. Anyway, thanks for all you do and congratulations on your anger management.

Eh, thanks for the compliments :slight_smile: But really what good would come out of being angry :slight_smile:

Best regards,
Vlado

None. You’re right.

But… sometimes you have to want to just ignore then at the very least, but you don’t. Kudos.

I couldn’t agree more, over the past 12 or 13 years since I started using the very first betas of V-Ray till now I cant recall Vlado, Peter or anyone at Chaos loosing their cool with anyone. They have always been rock stars to me and everyone that I know, thus why I always have and will remain 110% loyal to Chaos Group because not only do they produce awesome software but their customer service is unmatched anywhere.

I remember shortly after V-Ray 1.0 was released I had a huge project where I was rendering homes for a couple builders to go on 14’X40’ trailers and was using 3dxmax’s windows and door meshes and was getting very obvious black spots on the windows, so it was a Sunday afternoon and I emailed Vlado around noon my time in a full panic as I needed them done for Monday and within about 2 hours Vlado sends me a patch with the new Secondary rays Bias to counter the black spots and it worked like a charm and I met my deadline and Ill never forget them for that and many other times since that they have bent over backwards to help me out and get things running smoothly. :slight_smile: I’m looking forward to many more years with the Chaos Group!

Agreed. I love using vray. I don’t have much experience using anything else other than the standard max renderer (before Vray was available) but I love working with it. That and the fact that the Chaosgroup team really are top notch and super on the ball when it comes to issues really is a god send ! Here’s to the future !

Thank you for the kind words, guys! I hope that V-Ray will continue to serve you well in the future too.

Best regards,
Vlado

I am angry all the time, you wouldn’t like it when I’m angry.

Chaos Group has already changed the industry and they have their names down in the history books. Also, I can image money is in the bank, so what is there to get angry about?