HTC Vive Pro - Poor Performance

Good morning,

I know this was raised quite a while ago but I haven’t seen if there has been any out come to the drop in perfomance when using the HTC Vive Pro.

When we bought the Vive Pro last year (around July) everything on Enscape ran smoothly and clearly. However, since that time we have noticed a steady drop in performance in both clarity and smooth operation (including a “jiggling” controller, fuzzy surface textures at times, stuttering movement). We are currently using the Wireless Adapter, however that was only installed last month and we had this issue prior to that.

We are running:

i7 8700k

32gb RAM

1080ti

500gb Samsung Evo 970

Thank you

@Masterdoddy - Is your entire system up to date, including Firmware, any OS updates, SteamVR, GPU drivers?

@Pete_Chamberlain Yes it is. I am an IT Technician (and PC gamer :wink: ) so take great pride in my systems :slight_smile:

@Masterdoddy - we may need to see some logfiles, and would be the first step. Could you please provide some logfiles to us, making sure to reference the URL of this forum thread so we can link it up? That would be most helpful. YOu can send logfiles via the Enscape Feedback button or menu option.

Hi @Masterdoddy did you check if the rendering resolution is set to 100%? See here: https://enscape3d.com/knowledgebase/using-virtual-reality-headset/#vive

SteamVR changed that some time ago to a value depending on what they estimate is sufficient based on the gpu you use, so you basically get supersampling when it’s above 100%, but of course this is the most cost expensive way of anti-aliasing.

Yes already followed these options and it makes no difference. I’m noticing the problem seems to be very pronounced when it comes to light shining through trees and the resulting shadows. If we are in a wooded area and look at the floor it smooths out considerably. It feels like fps is dropping to circa 10fps otherwise.

I should also add that if you pause the VR session or close Enscape window it crashes Revit as well. I’ll sort out some log files as soon as i can get in the meeting room as it is booked out today.

You can also gladly let me know once you’ve submitted the log files via our feedback button! :slight_smile:

I finally managed to get in the meeting room and have just submitted the log files for you.

i’ve just sent the latest log files via email to Peter

is there a consensus on wireless option for HTC Vive Pro?

Just wondering if its worth it for Enscape use?

As long as your hardware is capable of generally running the HTC Vive Pro, you should be good to go. :slight_smile: