I have setup my Vive Pro with the wireless adapter and it is fully functional. Unfortunately I am unable to get it to work when I enable VR in Enscape. Everything works perfectly when my headset is physically connected although as soon as I switch to the wireless adapter it no longer functions. I also noticed that if I have my wireless setup ready to go then click on Enable VR, Enscape just locks up, although when I am physically connected then click on “Enable VR” it loads with no issues.
I am looking to set it up wirelessly to give clients a better user experience rather than having the cord dangling by their side.
For troubleshooting I tried the Vive headset with the wireless adapter with other programs/games and it works. Is there a limitation with Enscape that it does not support wireless headset on the Vive or am I missing a setting somewhere?
Hey @HOC , I’m sorry to hear about that. Welcome to our forum as well!
In this case, since it seems to lock up when you try to use it wirelessly with Enscape, please kindly submit a feedback report and click “Include log files into Feedback” that may be very helpful in order to resolve this problem. In the submission form please also include a reference to this thread, or copy paste the description of your issue!
In the meantime, please make sure that your graphics card drivers and windows is up to date! Even outdated graphics card drivers could be responsible for this problem. Further, what you could also try is to start Enscape with the Vive wirelessly after you set the “Rendering Quality” in the Rendering tab of our Visual Settings to Draft - just as a further means to troubleshoot this.
I have had a similar issue with the Vive Pro where Enscape locks up if you try to turn off VR or close Enscape. They were looking into it for me as this was happening on a fully up to date system/software and using wireless or wired connection. I managed to reduce the crashing by completely removing the graphics drivers and Steam VR and then doing a fresh install of them. As you say, it works perfectly with everything else though which is odd.
I am actually an IT technician so feel free to contact me if you want some help diagnosing the problem. It would also be good to know if you are having the same issue as us as it would show the problem may be more persistent in the Enscape/HTC Vive Pro relationship.
