I have a project in Enscape where the lighting was adjusted exactly as I wanted. However, after updating the project, I noticed that all the lighting got misconfigured, and the light intensity seems completely different.
Has there been any recent change in the behavior of the lights or the rendering system?
@akynxs , please make sure to forward this behavior in form of a support report as detailed here and our support team will be looking into this further, providing further advice or an explanation as to why the lighting differs after you updated Enscape. Feel free to simply include a link to this thread for reference in the submission form.
The support team will likely want to know from which prior version you upgraded from (if that is what you refer to with “updating the project”) and we may have to ask for additional comparison screenshots or even the project if possible.
Further details will be provided via the created case of yours, so thanks a lot in advance for your cooperation.
EDIT: As a further update: our developers are currently in the process of improving artificial lights, so if possible it would be great if you could share a before/after screenshot for us to confirm whether or not this is the cause for any differences.
Demian, thank you for the support, but I tried to solve it and managed to fix it. I used Revo Uninstaller to remove the previous version and reinstalled a clean version. By the time you replied, I had already performed the procedure and tried to reproduce the issue again, but I couldn’t. I believe it was caused by some file from the previous installation. Next time I encounter any issue, I’ll report it directly through the option!