I have problem with the custom asset editor. Always when i’m editing the material of a custom asset Enscape does not recognize this, even if I restart Enscape it’s still the same material. If I go into the custom asset editor for the asset the materials are correct but will not show in the Enscape viewer.
Another thing I always been bothered by is the fact that the preview of custom assets are in a direct sunlight, which is very annoying since my scene don’t have this lighting. Maybe there is a fix?
Hi @homeboy , regarding the main first issue you experience (or generally when it comes to any problems when using Enscape) please reach out to our dedicated support team as well using the support button ideally as detailed here: How do I contact Support? - News & FAQ - Enscape Community Forum
This way we receive all of your machine information, log files and we can see which version of Enscape you are using exactly.
Feel free to copy your inquiry from this post into the submission form or simply include a link to this thread for reference and we’ll troubleshoot this further accordingly.