Max 2018 crashes all the time

Hi,

We are having constant crashes editing meshes or applying UVW .
Nothing we do works as a turnaround .Everything is up to date. Even new Gpus were installed.
Probably it is not Vray related.
Are you experiencing this?

Best Regards,
Fernando Blanco

It’s just a hunch for me, but issues I have with 3ds Max I feel are often driver related, usually graphics drivers. I can’t speak for your issues, but ‘Even new Gpus’ is already a warning bell to me.

Don’t get me wrong, we pay enough for our software and 3DS Max has a history of being broken / fixed / broken etc - in an ideal world it ought to work on any Windows computer, any half decent PC hardware… the reality as you know is somewhat different…

For this reason, I have still not yet started working fully in 2018.

We are having constant crashes editing meshes or applying UVW .
Could you please attach/send us 3ds max mini dump file after the crash? Also does it crash on a simple scene? Do you get the crashes at a certain stage or at random? Are you able to render with the CPU?

Fernando is your autodesk license manager also up to date?
https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Product-crash-when-communicating-with-Licensing-Server-Hotfix.html
Hope it helps - it drove me mad.

Hi,

Zdravko where do I find this mini dumps?

Trying the hotfix Anthonyyg.lets see…

Downloading Nvidia newest drivers,there is a new one.

Best Regards,
Fernando Blanco

My colleague is having crashes all the time as well. We’ve just updated to max 2018 and it is a nightmare. Latest SP’s are installed too. We didn’t go with max 2017 because of the bad feedback but now this !!!?

If it is any relief, I finally got MAX 2018 working properly, but it took some work. In my case, I had to create a new user. I tried logging into a user I already had but never used, but that didn’t work. I tried my local admin account, but again, no good. I had to create a brand new user. My issue was with my 4K monitor and scaling, but I think a new user is solving other issues, too.

Zdravko where do I find this mini dumps?
The 3dsmax_minidump.dmp file should be created in the Temp folder right after the crash occurs. To get a quick access to this folder open Explorer and type %temp% in the address bar.
Trying the hotfix Anthonyyg.lets see…
Let me know if this worked for you.