My educator license suddenly stopped

Hi, I have subscribed an educator license and worked perfectly, i opened enscape today and suddenly it asks for a subscription and it always says network error while connecting my account, and the license key won’t work no matter how i try please help me

I’m sorry to hear about that.

In such a case of license issues or generally problems with your subscription, please reach out to our support team directly utilizing either provided method detailed here:

How do I contact Support? - News & FAQ - Enscape Community Forum

Feel free to either just copy what you wrote here, otherwise a link to this thread will suffice as context too in the submission form.

You will then be assisted shortly thereafter. Thanks a lot in advance.