Render data assets could not be downloaded??

Enscape Enscape Requests, Issues, Discussions Enscape :: Issues
1

Hi,

I’ve seen this issue in other threads, but I couldn’t find a solution.

I have a Rhino model with several Enscape assets in it, which was working fine until today. But now, when I open Enscape, I get the following message:

“Render data for 8 asset(s) could not be downloaded during the export. The afflicted assets may not be displayed in the rendered model.”

How do I fix this bug - it’s driving me crazy!

I’m using Enscape 4.11.0.162

Thanks.

Allen

2

Hi @alls , in a case like this, especially if you haven’t already, please forward this directly to our dedicated support team as detailed here: How do I contact Support? - News & FAQ - Enscape Community Forum

This way we can pinpoint the exact cause behind this problem based on your machine as quickly as possible.

Thanks a lot in advance for your cooperation.