hi, i’ve been trying to open my sketchup model on enscape but no matter what, it will always show up a blank space. i’ve succeeded using enscape before and has never encountered this kind of problem. i’m pretty new to enscape and wondering if this is a common problem.
Welcome to our Forum @momney - Right away, can you confirm that your system meets our requirements? If so, you can also submit a feedback report with your log files so that we can troubleshoot this further in detail.