Hi
My sketchup model wont show completely in Enscape. Any suggestions what might cause this problem?
The file is not that big. No assets or materials.
PC specs:
Hi @Geopartner , and welcome to our Forum. Whenever you experience any issues with Enscape like in this case, please kindly reach out to our dedicated support team as well as detailed here: How do I contact Support? - News & FAQ - Enscape Community Forum
You can ideally submit a dedicated support report including log files in this situation and we will thus also be able to tell which version of Enscape you’re using, how recent your current drivers are and so forth. We may have to ask for the scene as well but you’ll receive further instructions via the created case (via e-mail) soon thereafter.
Meanwhile if you haven’t tried already, please also make sure that the model itself which is partially missing is actually located in around or near the starting area of your SketchUp project. You can for example also copy-paste your model into a new scene entirely to see if that makes any difference too, given that if a model/object is too far away from that initial default/starting location there can be problems.
Thanks a lot in advance for your efforts.
Hello Demian
I will give it a try. Thanks 