Hello, I would like to create an Enscape scene with Vray Export so that I can edit it further in Envision. Unfortunately, the file is only 1 KB in size and is not displayed in Envision.
Does anyone have any ideas?
Hi @SUNDANCE , I’m sorry to hear about that.
First off, please make sure you are not exporting the file (which ends up being only 1 KB) directly to a cloud-synced location such as OneDrive, Google Drive, or similar. If that is the case, try exporting the file to a local folder instead, such as your desktop, to avoid any syncing or write-access issues.
Should that not resolve or explain this behavior at hand, please kindly reach out to our dedicated support team (ideally via a support report) as detailed here. This way, we’ll be able to further troubleshoot the exact cause accordingly.